Privacy Policy

Privacy Policy

Effective Date: 12-01-2026

Ana Trip Fairs Private Limited (“Ana Trip Fairs,” “we,” “us,” or “our”) operates www.anatripfairs.com and related communication channels including email, phone, chat, and SMS (collectively, the “Platform” or “Service”).

We are a third-party travel service provider, offering assistance with ticket booking, modifications, and cancellations. We charge a service fee for our support and do not directly operate airlines or travel services.

We value your trust. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our Platform.

  1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address

1.2 Travel Information

  • Flight details, travel dates, passenger names
  • Booking, cancellation, and modification requests
  • Special travel requirements (if provided)

1.3 Payment Information

  • Payment details (processed securely via third-party payment providers)
  • Transaction details and billing records

1.4 Technical Information

  • IP address
  • Browser type and device information
  • Website usage data (cookies and analytics)

1.5 Communication Data

  • Emails, chat messages, and call records
  • Customer support interactions
  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process travel bookings and requests
  • Assist with ticket modifications and cancellations
  • Communicate booking updates and confirmations
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Improve our website and services
  1. THIRD-PARTY SERVICES

We are a third-party travel assistance provider. To complete your request, we may share your information with:

  • Airlines and travel suppliers
  • Payment processors
  • Customer support tools

These third parties operate under their own privacy policies. We are not responsible for their data handling practices.

  1. PAYMENT SECURITY

We use secure, industry-standard payment gateways.

  • We do not store full card details
  • All transactions are processed through secure providers
  1. COOKIES & TRACKING

We use cookies to:

  • Improve website performance
  • Analyze traffic and usage
  • Enhance user experience

You can disable cookies through your browser settings.

  1. DATA SHARING

We may share your information:

  • To complete your travel requests
  • With service providers assisting our operations
  • To comply with legal obligations
  • To prevent fraud or security threats

We do not sell your personal information.

  1. DATA RETENTION

We retain your data only as long as necessary for:

  • Service delivery
  • Legal and accounting requirements
  • Dispute resolution
  1. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Opt out of marketing communications

To exercise your rights, contact us at:
📧 info@anatripfairs.com

  1. DATA SECURITY

We implement appropriate security measures to protect your information, including:

  • Secure servers
  • Encrypted communication (SSL)
  • Restricted data access

However, no system is 100% secure.

  1. SMS & COMMUNICATION

We may send messages related to:

  • Booking confirmations
  • Travel updates
  • Customer support

You can opt out anytime.

  1. INTERNATIONAL DATA TRANSFER

Your information may be processed in different countries depending on service providers and travel suppliers.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page.

  1. CONTACT US

Ana Trip Fairs Private Limited
Office No: T-452, Third Floor, Tower B
Ansal Palam Corporate Plaza

📧 Email: info@anatripfairs.com
📞 Phone: +91 8851526770
🌐 Website: www.anatripfairs.com